This Privacy Policy explains how Note Battery collects, uses, shares, and protects personal data when visitors use notebatterylightning.baby and related services. It applies to users in Thailand and to others who access the site, and it should be read together with any terms that apply to a specific course or feature.
Use the contact details below for questions about this policy or the handling of personal data.
We may collect identifiers and contact details, account and enrollment information, payment-related records, course progress and participation data, communications sent to us, and technical data such as device, browser, and usage information. In some cases, we also process information that a user chooses to provide in forms, surveys, or support requests.
We receive data from users when they register, enroll, submit forms, or contact us. We also collect information automatically through the website, including log data, cookie data, and interaction records. Where needed to deliver services, we may receive limited information from payment processors, hosting providers, analytics tools, or other service partners.
The site may use essential cookies needed for security, page delivery, and basic functionality. It may also use preference cookies to remember settings and analytics cookies to understand how visitors use the site and improve performance. Cookies may be session-based or persistent, depending on their purpose.
Users may block or delete cookies through browser settings, and some browsers allow preferences to be adjusted for specific cookie categories. If cookies are disabled, parts of the site may not function as intended, including saved preferences or session features. Where a cookie notice or preference tool is offered, users should review those settings for additional control options.
We use personal data to create and manage accounts, provide courses and related services, process payments, communicate about enrollments and support matters, personalize the user experience, maintain security, monitor performance, prevent misuse, and comply with legal and accounting obligations. We may also use limited data to improve content, troubleshoot technical issues, and keep records of business activity.
We may share personal data with vendors that support hosting, payment processing, analytics, customer support, communications, and course delivery. These partners are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures. We do not authorize them to use personal data for their own unrelated purposes.
Personal data may be shared to comply with legal obligations, court orders, lawful requests, or regulatory requirements. We may also disclose information when needed to establish, exercise, or defend legal claims, or to protect the security, rights, and property of Note Battery, our users, or others.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Users may also object to some uses of their data or withdraw consent where processing is based on consent. We may need to keep certain records when required by law or for legitimate operational reasons.
To protect privacy and security, we may ask for information needed to verify a request before taking action. We will review requests within a reasonable period and respond in accordance with applicable law. If a request cannot be fully granted, we will explain the reason where permitted.
Retention periods depend on the type of data and the reason it was collected. We generally keep account, transaction, and support records for the period needed to operate the service, resolve disputes, maintain records, and meet legal, tax, or accounting requirements. When data is no longer needed, we delete it, anonymize it, or restrict it so it is no longer used for active processing.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.
